Skip to content
Fygë

Fygë

Frequently asked questions

AllPricingInvoicingPeruutuksetDietaryOrderingDelivery
corporate clients
900+corporate clients
founded
2021founded
quote turnaround
2 hquote turnaround
Google, 100+ reviews
4.9★Google, 100+ reviews
come back
80 %come back
How early do I need to order?
You can place your order online at the latest 3 working days before the delivery date.
How do I place an order?
You can place an order online at fyge.fi. If you need more guidance for a big event order, or there is a minimum order value for your request, our team helps at 040 649 4184 or sales@fyge.fi, Monday to Friday 9:00–15:00.
Can I order last minute?
We totally get it: last-minute meetings happen all the time. You can absolutely reach out for short-notice orders, and we'll do our best to accommodate. When your order is within the 3-day cutoff before your event, contact our team: 040 649 4184 or sales@fyge.fi, Monday to Friday 9:00–15:00. Orders placed less than 3 business days before delivery are subject to a 10 % last-minute fee, as they require quick coordination from our kitchen and logistics teams.
What's your cancellation policy?
Orders cancelled less than 3 days before delivery are invoiced in full. Orders worth over 1,000 euros cancelled less than 5 weekdays before delivery are invoiced in full. Preparations begin well in advance: ordering ingredients, reserving kitchen capacity and scheduling our staff.
Can I pay by invoice?
Sure. The default payment method for website orders is credit card, but our team can activate invoicing for you. Send your invoicing details to sales@fyge.fi and we'll get back to you quickly.
What's your delivery fee?
We deliver within the Helsinki, Espoo and Vantaa areas. The delivery fee is €65 + VAT. Delivery includes transport directly to your location, food neatly packed in ready-to-serve boxes and trays, and clear labelling with dietary information for each tray or box. Let us know the exact delivery details when placing your order so everything runs smoothly.
What's the extra delivery charge?
If your order includes a pick-up after the event (for example rented cutlery, coffee thermoses or a table setup), this is charged €65 separately from the delivery fee.
What does table setup mean?
Breathtaking food tables are our specialty. We recommend our signature table setup for occasions with 20 guests or more. It includes rental of props such as wooden trays, baskets, elevation, decoration and serving tongs, cleaning of all props after the event, and a customised menu printout for the table. For example, a table setup for 50 guests typically needs a 2-metre table (provided by the host) and 1.5 hours for setup. We always align on the practical details in advance.
What does the last-minute fee mean?
Our 10 % last-minute fee applies to catering orders placed less than 3 business days before the delivery date. It covers ingredient sourcing on short notice, adjusting kitchen and staff schedules, and ensuring on-time delivery despite the tight turnaround. We recommend ordering early, but we do our best to help even on short notice. If you're unsure whether your order counts as last-minute, just ask.
How late can I finalise the guest count?
Please provide the headcount and dietary information at the latest 5 days before delivery. Changes to your order can be made up to 5 days before delivery, so we can ensure availability for all dietary requirements and special items.
What dietary restrictions do you cater to?
We have delicious options for common restrictions such as gluten-free (GF), vegan (VG), lactose-free (LF) and nut-free (NF). Vegan and gluten-free options are charged +15 % of the product or menu price due to the higher ingredient cost. For any other allergies and special dietary requests, please notify us at checkout in the comment box. Ingredients and dietary classifications are on the product pages. We reserve the right to provide alternatives to accommodate other special dietary needs or preferences.
Allergen trace disclaimer
We cannot guarantee that our products are completely free of traces of the 16 main allergens: cereals containing gluten (wheat, rye, barley, oats), celery, eggs, fish, lupin, milk (including lactose), molluscs, mustard, nuts (including almonds), peanuts, sesame seeds, shellfish, soybeans, sulphur dioxide and sulphites (above 10 mg/kg or 10 mg/l), and tree nuts.
Can you provide cutlery?
Absolutely. We offer cutlery, plates, napkins and cups as an additional service, either disposable eco-friendly options or reusable rental items, depending on your event. Let us know what you prefer when placing your order.
How do I estimate food amounts?
The right amount depends on the type of event, the time of day and how the food is served. As a guideline: light breakfast or afternoon snack 2–3 items per person, lunch or a filling setup 4–6, cocktail-style events 5–8 bites per person, full-day events a combination depending on the schedule. Also consider whether people stand or sit, whether there is alcohol or other food, and how long the event lasts. We're happy to help you estimate.
Do you have minimum order requirements?
Some products have minimum order quantities to help reduce food waste in production. That said, we cater to a wide range of group sizes, from teams of 5 to events with 600+ guests. For a smaller meeting we're happy to recommend the menu options that work best for your group; email sales@fyge.fi and we'll find a solution that fits.
What info do you need to send a quote?
For an accurate, quick quote it helps to share the date and time of your event, the number of guests (approximate is fine), the type of event (breakfast, lunch, afterwork, celebration), any dietary restrictions, a preferred menu or theme if you have one, and any additional services (table setup, cutlery, staff). If you're still figuring things out, send us what you know and we'll help build the rest.
Are there eco-friendly catering options?
Yes. We use recyclable and biodegradable food boxes and trays, prioritise local suppliers, offer plant-based and seasonal menu options, provide rental cutlery, plates and serving props for events, and serve smoothies in reusable jars and breakfast cups in glasses to reduce single-use plastics. Let us know if sustainability is a priority for your event and we'll make sure your order reflects it.
Do you provide alcohol services?
We don't sell alcohol directly, but we offer bartending services for your event and partner with trusted providers who can supply the drinks. If you need this, let us know and we'll coordinate everything.
Missing the answer to your question?
If you didn't find an answer, send your question to sales@fyge.fi and we'll make sure to include it here.

Fygë

Shall we plan your catering?

Tell us about your event and we'll send a quote typically within two hours on business days.

Or call +358 40 649 4184

Order onlineStandard menus, 2 minReply typically within 2 h on business days
Dietary optionsGF, VG, LF and NF options. Vegan and gluten-free are +15 % of the product price. Tell us about other allergies and we'll accommodate them.